新横浜駅徒歩1分 新横浜グレイスホテルのニュース / トピックス詳細

[Luggage Storage After Check-Out]
Luggage can be stored at the cloakroom on the 1st floor. (Same day only)

[Courier Service]
Courier service can be sent at the courier counter in the 1st-floor lobby. (24-hour service)

[Copy/Fax Service (Charged)]
Courier service is available at the front desk on the 1st floor.

[Taxi Arrangement]
Taxi arrangements are available at the front desk on the 1st floor. (Extension 7)

[Extra Towels]
One extra towel per person is provided free of charge. Additional towels will incur an extra linen charge.

[Lost Room Key Card]
If you lose your key card, we will reissue it. Please visit the front desk.
A reissue fee of 1,000 yen per key card will be charged.

[Safety Deposit Box]
There are no safety deposit boxes in the guest rooms.
If you wish to store your belongings, they can be kept in the safety deposit box at the front desk.

[Food Delivery]
Domino’s Pizza is available as a partner service.

For security reasons, we regretfully cannot accept any other food delivery orders.